Yes, all bridal consultations are by appointment. This allows us to provide you with a private, personalised experience where one of our expert stylists will guide you through our collection and help you discover the gown that reflects your vision.

We recommend beginning your bridal journey 12-18 months before your wedding date. This timeframe allows for the careful ordering of your gown and the artistry of bespoke alterations. However, we are always happy to assist brides with shorter timelines where possible. We also have a separate outlet shop just around the corner for brides who have short wedding date.

Most of our designer gowns are made to order and typically arrive within 6-12 months, depending on the designer and level of craftsmanship involved. Once your gown arrives, we will arrange your fittings to ensure a flawless finish.

Your appointment will be a relaxed and memorable experience. Your stylist will discuss your wedding vision, guide you through our curated collection, and help you explore silhouettes, fabrics, and details that complement your personal style.

To maintain an intimate and enjoyable experience, we recommend bringing two to four trusted guests whose opinions you value most. Please reach out if you have any questions.

Our collection typically ranges from £1599 to £5000+, reflecting the exceptional quality, design, and craftsmanship of our designers. During your consultation, your stylist will guide you towards gowns that align with both your vision and budget. We also have a separate outlet shop just around the corner with the price range of £1599 and under.

Yes, we work with highly skilled bridal seamstresses in house who specialise in couture-level alterations, ensuring your gown fits beautifully and feels effortless to wear. These are chargeable and due on your first fitting.

Alterations typically begin 6 weeks before your wedding, allowing time for multiple fittings to achieve a perfectly tailored silhouette. If you plan to lose weight, please let us know so that we can keep your fittings as close to your wedding day as possible.

Yes, we offer a carefully selected collection of veils, headpieces, belts, and finishing touches designed to complement our gowns and complete your bridal look.

Once you have chosen your gown, we will take your measurements and place your order with the designer. You will be gifted a Timeless Elegance goodie bag and have a photo of your memory in our photo area. When your gown arrives in the boutique, we will contact you to arrange your first fitting.